ISO-ITSM-001 Exam Preview, Exam ISO-ITSM-001 Objectives | Latest ISO-ITSM-001 Exam Bootcamp - Moodle

The ISO-ITSM-001 certification training develops your expertise in defining the IT architecture and in designing, building, and maintaining a secure business environment using globally approved information security standards. The course covers industry best practices and prepares you for the ISO-ITSM-001 certification exam held by (GAQM)².

Exam Pass Guarantee
Moodle offers an Exam Pass Guarantee* to students who complete our course training. We also provide a voucher (free of charge) to our students so they can retake the exam in case they fail the ISO-ITSM-001 Certification final exam on the first try.
100% Money Back Guarantee
100% money-back guarantee*

Our training course comes with a 100% money-back guarantee. Moodle believes in our highly effective blended learning methodology and its ability to provide learners with the knowledge and confidence to pass the ISO-ITSM-001 Exam in the first attempt.

Valid only in INDIA, AFRICA & INDIAN Subcontinent.

No questions asked refund*

At Moodle, we value the trust of our patrons immensely. But, if you feel that a course does not meet your expectations, we offer a 7-day money-back guarantee. Just send us a refund request via email within 7 days of purchase and we will refund 100% of your payment, no questions asked!

ISO-ITSM-001 Training Key Features

  • 67 hours of in-depth learning
  • 5 simulation test papers to prepare you for ISO-ITSM-001 certification
  • Offers the requisite 30 CPEs for taking the ISO-ITSM-001 examination
  • ISO-ITSM-001 exam voucher

Skills Covered

  • Security and risk management
  • Asset security, Security architecture and design
  • Cryptography, OSI and TCP/IP models
  • IP addresses
  • Network security
  • Identity and access management
  • Security assessment and testing
  • Software development security


A ISO-ITSM-001 certification validates your skills in IT security. Cybersecurity Ventures predicts a total of 3.5 million Cyber Security jobs by 2021. The global Cyber Security market is expected to reach USD $282.3 Billion by 2024, growing at a rate of 11.1-percent annually.

  • Designation
  • Annual Salary
  • Hiring Companies

Training Options

ISO-ITSM-001 Course Curriculum


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What ICC service must be started to enable ICC Search?
A. ICC WebApplications
B. ICC Search Connector
C. ICC Task Routing Engine
D. ICC E-Mail Connector
Answer: A

Drag and drop the ACL types from the left onto the correct descriptions on the right.



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To obtain your ISO-ITSM-001 certification, you must have a minimum of five years of full-time professional work experience in two or more of the 8 domains of the ISO-ITSM-001 – (GAQM)² CBK 2018. A qualified individual with less than five years of experience will receive the (GAQM)² associate title.
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Course Content

ISO-ITSM-001 Course Reviews

  • Peter Bartow

    Peter Bartow

    Sr Project Manager IT PMO at University of Miami

    I enjoyed taking the class with so many people from all over the world.

  • Ebenezer Fowobaje

    Ebenezer Fowobaje

    Product Owner at High Products Consulting

    The training is very efficient and accurate...Simple and direct teaching technique was helpful.

  • Erik Smidt

    Erik Smidt

    Sr. Security Manager

    The course was well balanced and covered each domain clearly and in good detail. The instructor was very knowledgeable and led a very effective course.

  • Rohit Dohare

    Rohit Dohare

    IT Security and Compliance @ Anglepoint Inc.

    I would like to thank Moodle for providing a knowledgeable trainer. It was a great experience with Moodle team.

  • Fernandez Vijay

    Fernandez Vijay

    Technical Specialist - Security at Microland Limited

    Moodle has been a great learning platform for me. I had enrolled for ISO-ITSM-001 and my expectation was met, with the expertise the trainer had on the concepts. I look forward to doing more course with Moodle.

  • Thomas Kurian

    Thomas Kurian

    Information Security Engineer at Kuwaiti Canadian Consulting Group

    The training is online and interactive. The recordings are also shared for our reference.

  • Vijay Chaitanya Reddy Kovvuri

    Vijay Chaitanya Reddy Kovvuri

    Information Security at Syntel

    Interactive sessions...Example scenarios are good...The overall flow was good…

  • Manoj Sharma

    Manoj Sharma

    Information Security Manager

    The precise syllabus, quality of webEx app, the quality of trainers and the ease of use of Moodle website... Highly satisfied.

  • R Giri

    R Giri

    Sr.Manager - IT at Syndicate Bank

    The concepts of the Instructor was mind-blowing...Lots of Industry examples...Very well organized...

  • Nityanand Singh

    Nityanand Singh

    Associate Manager-IT Operations at Tredence

    Really good training. It helped me to clear a lot of doubts which were present in my mind for a long time.

  • Sujay Sonar

    Sujay Sonar

    Business Analyst at Cognizant Technology Solutions

    The course content is very good and satisfactory. The trainer is also good with his teaching abilities.

  • Jenish James

    Jenish James

    IT Security Analyst at Halliburton

    The training was nice and to the point. The trainer was nice and helpful. He cleared all our course-related doubts.

  • Rakesh Sharma

    Rakesh Sharma

    IT Consultancy and Advisory

    I loved the course on ISO-ITSM-001® - ISO 20000 - ITSM Certificate from Moodle. It was concise, comprehensive and easy to follow. Their videos, live sessions, and exams are excellent.

  • Akbar Ali

    Akbar Ali

    Systems Engineer at Allscripts

    One of the interesting and interactive sessions I have ever attended.

  • Hussein Ali AL-Assaad

    Hussein Ali AL-Assaad

    IT Manager at O&G Engineering

    Moodle has been a great learning experience. The trainer is extremely knowledgeable. The full team is very helpful and flexible. I recommend Moodle to my friends and families.

Why Moodle

Moodle’s Blended Learning model brings classroom learning experience online with its world-class LMS. It combines instructor-led training, self-paced learning and personalized mentoring to provide an immersive learning experience.

ISO-ITSM-001 Training FAQs

  • Disclaimer
  • PMP, PMI, PMBOK, CAPM, PgMP, PfMP, ACP, PBA, RMP, SP, and OPM3 are registered marks of the Project Management Institute, Inc.
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